I’ve had a meebo widget running for about a year and a half now, and for the most part, it is an incredibly useful tool. The widget is wonderful because you can embed it in a variety of places. Like here, or here, or here, or here. For virtual reference, the meebo widget is a very effective tool for students and patrons to reach a librarian. However, you may have the occasional patron who stops by your site and goes nuts for some reason or another. I suppose the concept of anonymity can be misused and may even be empowering to some. I just got back from my lunch-time workout and found the following:
I apologize if the language this person used offends you. Honestly, it offended and angered me, but writing this post has helped me feel a little better. I felt that I should share this so that others could see that with advances in technology, you sometimes have to take the good and the bad. I pray that this person has gotten this out of his system, and now will only spread joy to those around him for the rest of the day.