Teaching remotely with Microsoft Teams

This week I had the new experience of teaching with Microsoft Teams. While I have given webinars on many occasions to both student and librarian audiences, this was the first time I taught an instruction session to 120 students across three on-campus classrooms simultaneously from my office. Background The Business Cluster is the core educational... Continue Reading →

I am now a persona

Talk about a role reversal! Instead of thinking of our library users as personas, I have become a persona myself. This semester my business students have been researching the outdoor recreation industry. For their third project of the semester, the ~400 students did a marketing consulting project for the Bailey's Mountain Bike Trail System. Quite... Continue Reading →

So long to the Business Blog

Sometime this summer I will be shuttering the Business Blog, my WordPress website that I've used to provide tips, tricks, and tools to business researchers across the planet since 2004. This has been a tough decision, but I am excited about exploring other methods to create and deliver my instructional content. Here I address the highlights and challenges of using WordPress as a library research guide.

Library Service Desks and User Experience

As reference interactions declined, libraries have cut, modified, or reduced reference services. This means that librarians have to find new ways to keep in touch with the general library user. Our frontline user services staff can be advocates for general library user experience.

I’m an old school video guy

IGTV is  "a new app for watching long-form, vertical video from your favorite Instagram creators."  I realize that IGTV from Instagram probably has an audience, but I'm not yet convinced it's for me. Call me old school, but I'm quite concerned about an outbreak of VVS.  Are you not concerned, too?   Vertical Video Syndrome... Continue Reading →

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