Over the past few weeks, I’ve conducted 8 scheduled research consultations and answered 2 chat questions via Microsoft Teams. This is approximately 30 percent of the 27 patron reference transactions that I have personally recorded since school resumed on March… Continue Reading →
Last week I added my Microsoft Teams chat link to my Libguides profile box. Since this required some different code than just adding a Teams chat link to a general guide, I thought I would share it here. Maybe you’ll… Continue Reading →
With the abrupt move to a blend of synchronous and asynchronous online learning for business students for the remainder of the semester, the faculty asked me to record a video for my research session. Here’s my writeup of how this… Continue Reading →
Now that we’re working from home due to the COVID-19 pandemic, faculty, staff, and [sometimes] students are encouraged to use Microsoft Teams for chats, calls, and meetings. To help faculty and students connect directly to their librarian, we have added… Continue Reading →
Sometime this summer I will be shuttering the Business Blog, my WordPress website that I’ve used to provide tips, tricks, and tools to business researchers across the planet since 2004. This has been a tough decision, but I am excited about exploring other methods to create and deliver my instructional content. Here I address the highlights and challenges of using WordPress as a library research guide.
As reference interactions declined, libraries have cut, modified, or reduced reference services. This means that librarians have to find new ways to keep in touch with the general library user. Our frontline user services staff can be advocates for general library user experience.