Libraries are often accused of using terms that the general public does not understand (catalog, OPAC, stacks, reserves, reference, periodicals, etc). As this video demonstrates, misunderstanding jargon goes way beyond the walls of the library. In this video, an employee from Google asks random New Yorkers, “What is a browser?”. The answers are both amusing and a little disturbing.
My vote is for disturbing! It makes me cringe. Imagine if people didn’t know they had a television, they just thought they had “a CNN.”