Wow, Google hates women, that’s stupid”, observed my 10-year-old son. Needless to say, Google needs to get with the program. My son gets it. So should you.
Using Twitter to gather customer complaints
While walking our the door to get coffee across the street, I overheard two students saying, "OMG it's so hot in the library, let's go study some place else." We have had unseasonably warm temperatures for a few days (65 degrees today), and the heat in the building is still on, leading to an uncomfortable... Continue Reading →
Get your knowledge out of your inbox and on the web
In his book, Trust Agents, Chris Brogan describes how people can become experts by sharing their answers on the web with more people. I believe librarians should be doing this as often as they can in order to showcase their expertise, and it's something I try to do whenever practical. Brogan describes the process as... Continue Reading →
Feel good moments via social media
The past two days I received two very nice compliments via social media. Both of them made me feel especially valued and appreciated, even if the kind words came from people I have never met in person. I'm posting them here for those days where things aren't quite so rosy. The first comment came out... Continue Reading →
Are blog comments necessary or just a pain?
Web Worker Daily has a post where they ask "Are Blog Comments Worth It?" I often ask the same question, particularly with the comments I get on my Business Blog. The Business Blog is primarily aimed at the faculty and students that I work with, although I do believe most of the hits to... Continue Reading →
9 things I’ve learned in the four years with the Biz Wiki
It's hard to believe that it's been four years since I created the Biz Wiki. When I first wrote about using a wiki as a research guide, I had no idea where the wiki would go. For the four year anniversary, I think it's important to address some of the things that I've learned over... Continue Reading →
The importance of visual literacy
Over the past couple of months I have received numerous calls about the Biz Wiki. The callers, emailers, and IMers all have something in common: they all own a business or work at a business whose name or contact information is incorrect on the Biz Wiki. I even got a call... Continue Reading →