I'll be honest. I'm as tired of exams as the students are. Our library is a wreck, students are grumpy, and it's either too hot or too cold in the building. It's been a hard, hard week, but it ends tomorrow. If you're in the same boat, let this awesome video cheer you up. It... Continue Reading →
Interesting comments on the future of B&N, reading, and libraries
With Christmas coming soon, I've been thinking about abandoning my Nook Color and going with an Amazon Paperwhite. I've got several years in the B&N Nook ecosystem, but I honestly don't know how many Christmases the company has left. In looking for pundits' thoughts on the future of the company, I found the comments from... Continue Reading →
What can library managers learn from the WordPress official creed?
Automattic, the company that owns WordPress.com, is an interesting study in organizational culture, hierarchy, and work. The Year Without Pants, a book I'm currently reading and learning a lot from, shows the inner workings of this very different (and very cool) company. In the book's pages, I picked up on the WordPress creed, which can... Continue Reading →
Using Twitter to gather customer complaints
While walking our the door to get coffee across the street, I overheard two students saying, "OMG it's so hot in the library, let's go study some place else." We have had unseasonably warm temperatures for a few days (65 degrees today), and the heat in the building is still on, leading to an uncomfortable... Continue Reading →
What if everyone had to do support work
What if everyone in your organization had to do support or customer service work every now and then?
Photography 101 tips, tricks, and tools
The Daily Post at WordPress.com has an excellent Photography 101 series. The tips, crafted by guest photography bloggers, are written with a more general audience in mind. As someone who is newer to the hobby, I appreciate the non-technical approach to the topics. Posts in the series include: Philosophy of Photography Viewing the World with a... Continue Reading →
Get your knowledge out of your inbox and on the web
In his book, Trust Agents, Chris Brogan describes how people can become experts by sharing their answers on the web with more people. I believe librarians should be doing this as often as they can in order to showcase their expertise, and it's something I try to do whenever practical. Brogan describes the process as... Continue Reading →
Is it worth coming to the office?
I'm currently reading Remote: Office Not Required. From page 47: Worth counting too is the number of days you spend emailing someone who only sits three desks away. People go to the office all the time and act as though they are working remotely: emailing, instant messaging, secluding themselves to get work done. At the... Continue Reading →
I admit I have an email problem
The article "Is there Life After Email? Yes, and it's Amazing." states that most business email is sent to either "cover your ass" or to "show off". I'm guilty of striving for excellence in both areas. In the CYA statement, the author says that "Email is broadcast to entire divisions simply to ensure no one... Continue Reading →