Mob dance at the library

Gathered students burst into a choreographed “flash mob dance” in front of Washington University's Olin library at noon on Wednesday, Nov. 18th. The purpose of the dance remains unclear. Original post found here.

Web 2.0 and Libraries

I had a library school student who emailed me some questions about Web 2.0 and libraries. Rather than reply via email, I made this video. This video also serves double duty as my Day 6 video for NaVloPoMo. Take a look at libraryvoice.com/videos for my other videos for the month.Formats available: MPEG4 Video (.mp4), Flash... Continue Reading →

Monday night in the library

https://vimeo.com/7414826 Day 3 of NaVloPoMo 2009. A stroll from my office, to the reference desk, which is where you will find me working every Monday night in Ohio University's Alden Library.

You’ve got to know when to fold ’em

You've got to know when to walk away, or know when to run.... I've worked with some interesting patrons lately.   As a reference librarian, I love to help people find answers to their questions, and I really love helping them with business research.   The thing I love most about business research is that... Continue Reading →

Staffing the IM service

Today I had a patron who tried to get a rise out of me. He/she didn't know they were dealing with the coolest librarian on the planet. ;-)Formats available: Microsoft Video (.avi), Flash Video (.flv)Tags: instant messaging, customer service, smile, customer is always right

Blackboard Troubles

Some students today were supposed to take a test, and Blackboard was not cooperating. The test timer was covering up the submit button, so they could not complete the test. It turns out that the test-taking feature of Blackboard 7.0 does not work well in Internet Explorer 8. The students wound up just printing out... Continue Reading →

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