in Libraries, Technology

Repeat IM Customer

I had another IM reference interaction tonight. The really cool thing about this particular interaction is that it was someone who had IMed me about a month ago. While business is a little slow, it’s nice to know that I am at least getting repeat customers.

I first put my IM profiles on my contact information page about six months ago. However, I did not have any business at all. That all changed when I put the IM profiles on my Business Blog. Traffic has picked up considerably since then, and eight in the last month is a pretty good start.