One fo my favorite features of Trillian is the ability to send everyone in a contacts folder the same instant message. Some possible scenarios when this might be used are as follows:
- You need backup at the reference desk
- Printing is down, and you can’t wait for people to learn about this in an email.
- You’ve got a tough reference question at the desk, and you know that many heads are better than one.
- You want everyone in the office to know that you just made a fresh pot of coffee. 😉