Tag Archives: text messaging

Implementing a text messaging reference service on the cheap

Many libraries now offer text-a-librarian services to extend reference service to patrons on their mobile phones.  If your library has pondered the idea of implementing a text messaging reference service, but couldn’t quite figure out a way to pay for … Continue reading

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Filed under Libraries, Technology

Twitter for tech support and customer service

So I was teaching a class this morning at another building on campus. Unfortunately the provided computer I was using was having network issues.  While we waited on the IT guys for the building to come in, I took the … Continue reading

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Filed under Technology, Web