Tag Archives: Reference

Implementing a text messaging reference service on the cheap

Posted on 14 October, 2010 by Chad

Many libraries now offer text-a-librarian services to extend reference service to patrons on their mobile phones.  If your library has pondered the idea of implementing a text messaging reference service, but couldn’t quite figure out a way to pay for … Continue reading →

Posted in Libraries, Technology | Tagged , | 14 Comments

Yes, IM is still a great way for patrons to reach you

Posted on 18 February, 2010 by Chad

I work every Monday night. The business students all know that I work every Monday night, as my hours are posted on my Contact Page, and I tell them in every class I teach when I work. So here is … Continue reading →

Posted in Technology | Tagged , , | Comments Off

You’ve got to know when to fold ‘em

Posted on 13 October, 2009 by Chad

You’ve got to know when to walk away, or know when to run…. I’ve worked with some interesting patrons lately.  As a reference librarian, I love to help people find answers to their questions, and I really love helping them … Continue reading →

Posted in Reference | Tagged , , | 4 Comments