Tag Archives: Reference
Implementing a text messaging reference service on the cheap
Many libraries now offer text-a-librarian services to extend reference service to patrons on their mobile phones. If your library has pondered the idea of implementing a text messaging reference service, but couldn’t quite figure out a way to pay for … Continue reading
Filed under Libraries, Technology
Yes, IM is still a great way for patrons to reach you
I work every Monday night. The business students all know that I work every Monday night, as my hours are posted on my Contact Page, and I tell them in every class I teach when I work. So here is … Continue reading
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Filed under Technology
You’ve got to know when to fold ‘em
You’ve got to know when to walk away, or know when to run…. I’ve worked with some interesting patrons lately. As a reference librarian, I love to help people find answers to their questions, and I really love helping them … Continue reading
Filed under Reference
