Comments on: You’ve got to know when to fold ‘em http://libraryvoice.com/reference/youve-got-to-know-when-to-fold-em Libraries, Technology, Games, Learning Wed, 18 Jan 2012 20:09:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Chad http://libraryvoice.com/reference/youve-got-to-know-when-to-fold-em/comment-page-1#comment-161713 Chad Wed, 14 Oct 2009 15:51:51 +0000 http://libraryvoice.com/?p=1017#comment-161713 <a href="#comment-161670" rel="nofollow">@Paul W </a> Sometimes it takes a little nudging to get them to switch tables. Unfortunately, in some cases, they won't switch tables but simply ask another dealer. We have a guy right now who has asked the same question to five different people on staff. Funny thing is, they all keep forwarding the questions to a colleague and me. It's a situation where he didn't like what we told him, so he's asking everybody else. Unfortunately, that wastes a great deal of energy. Ironically enough, he's looking for energy statistics. Thanks for adding to the discussion, Paul. Oh, and thanks for keeping the Kenny Rogers theme rolling. --Chad @Paul W
Sometimes it takes a little nudging to get them to switch tables. Unfortunately, in some cases, they won’t switch tables but simply ask another dealer. We have a guy right now who has asked the same question to five different people on staff. Funny thing is, they all keep forwarding the questions to a colleague and me. It’s a situation where he didn’t like what we told him, so he’s asking everybody else. Unfortunately, that wastes a great deal of energy. Ironically enough, he’s looking for energy statistics.

Thanks for adding to the discussion, Paul.

Oh, and thanks for keeping the Kenny Rogers theme rolling.

–Chad

]]> By: Chad http://libraryvoice.com/reference/youve-got-to-know-when-to-fold-em/comment-page-1#comment-161711 Chad Wed, 14 Oct 2009 15:48:03 +0000 http://libraryvoice.com/?p=1017#comment-161711 <a href="#comment-161659" rel="nofollow">@Stephen Abram </a> Hi Stephen, That's exactly what I told them when the asked about traffic patterns at a Tim Hortons. I told them they'd likely have to go hang out in a parking lot and count people for a few hours. Research ain't easy, is it? ;-) Thanks for stopping by and commenting, Chad @Stephen Abram
Hi Stephen,
That’s exactly what I told them when the asked about traffic patterns at a Tim Hortons. I told them they’d likely have to go hang out in a parking lot and count people for a few hours. Research ain’t easy, is it? ;-)

Thanks for stopping by and commenting,
Chad

]]> By: Paul W http://libraryvoice.com/reference/youve-got-to-know-when-to-fold-em/comment-page-1#comment-161670 Paul W Tue, 13 Oct 2009 23:43:36 +0000 http://libraryvoice.com/?p=1017#comment-161670 Chad, this is a good question. The question of when is the info they are looking for is not publicly available, is important, but the follow-up question is just as interesting: What information, that is available, helps you answer the question? In other words, "When do you switch tables?" When does a student shift paths in their research, rather than ramming into the dead end of their dream statistic? There are many analogies that could work here, but how & when do students know to walkaway or when to switch tables? Our hope in reference and instruction is to create an accessible environment and relationship where they feel comfortable `counting their money, while sitting at the table.` If librarians know what they've already found and what they're hoping to find, we can help them walk away or at least walk to another table. Thanks for the post Chad, something to think about next time I'm in a class. Chad, this is a good question. The question of when is the info they are looking for is not publicly available, is important, but the follow-up question is just as interesting: What information, that is available, helps you answer the question?

In other words, “When do you switch tables?” When does a student shift paths in their research, rather than ramming into the dead end of their dream statistic? There are many analogies that could work here, but how & when do students know to walkaway or when to switch tables?

Our hope in reference and instruction is to create an accessible environment and relationship where they feel comfortable `counting their money, while sitting at the table.` If librarians know what they’ve already found and what they’re hoping to find, we can help them walk away or at least walk to another table.

Thanks for the post Chad, something to think about next time I’m in a class.

]]> By: Stephen Abram http://libraryvoice.com/reference/youve-got-to-know-when-to-fold-em/comment-page-1#comment-161659 Stephen Abram Tue, 13 Oct 2009 21:21:32 +0000 http://libraryvoice.com/?p=1017#comment-161659 Hi Chad: I'd give extra marks to any student who sat in a Dunkin Donuts and sampled sales at different times of the day and made some extrapolations. (and maybe found other business insights like service strategies and new promos.) That's what the SLA competitive intelligence librarans do. Cheers, Stephen Hi Chad:
I’d give extra marks to any student who sat in a Dunkin Donuts and sampled sales at different times of the day and made some extrapolations. (and maybe found other business insights like service strategies and new promos.) That’s what the SLA competitive intelligence librarans do.
Cheers,
Stephen

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