Category Archives: Reference

Thinking out loud: A service for topic exploration and presearching

I just finished reading the Project Information Literacy Report called “T R U T H B E T O L D:  How College Students Evaluate and Use Information in the Digital Age” (pdf link). In reading reports such as this, … Continue reading

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Filed under Libraries, Reference

You’ve got to know when to fold ‘em

You’ve got to know when to walk away, or know when to run…. I’ve worked with some interesting patrons lately.  As a reference librarian, I love to help people find answers to their questions, and I really love helping them … Continue reading

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Marketing Virtual Reference

This is one way to get students to use your IM/Chat reference service. From the University of Mississippi Libraries: Chat with a Librarian and Win an iPod Shuffle! During the month of February every student or faculty/staff member who chats … Continue reading

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Filed under Instant Messaging, Reference

Some Ideas About Radical Reference

Rochelle Mazar has a nice post about providing radical reference in which she states: The future of reference service is not behind a desk. Truly radical reference is coming out from behind that desk and bringing that crucial resource of … Continue reading

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IM, Virtual Reference, and Podcasting Survey

While the details have yet to be ironed out, sometime this summer the Ohio University Libraries will have a pilot program of providing reference via Instant Messaging. We have been thinking about this for some time, and by now my … Continue reading

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Filed under Instant Messaging, Reference